Privacy policy
How we collect, use, store and disclose personal information across the group.
What we collect
We collect the information you give us when you make an enquiry, subscribe to a bulletin, submit a story, register for a program or create a member account. That typically includes your name, company, role, email address and phone number.
We also collect standard technical information such as device type, browser, referring page and pages viewed, which we use to understand how the sites are used.
How we use it
We use personal information to respond to enquiries, deliver services and programs, operate member accounts, assess story submissions, send bulletins you have asked for, and improve our publications and products.
We do not sell personal information.
Disclosure
We disclose personal information to service providers who help us operate, including hosting, email delivery, analytics and payment processing, and only for those purposes. We may also disclose information where required by law.
Storage and security
Information is stored with reputable providers and protected with access controls appropriate to its sensitivity. No system is perfectly secure, and we cannot guarantee absolute security.
Access, correction and complaints
You can ask for access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are able. Contact us and we will respond within a reasonable period.